HFM’s Insurance-Pre-Collection and Self-Pay Early-Follow-Up services lower your overall days in A/R and reduces the number of accounts that fall into the bad debt aging bucket.
HFM understands that patient satisfaction is the key to the success of all healthcare enterprises. With that in mind, we’ve developed a medical billing model which stresses positive patient relations which we use to screen and train our account representatives. Our program demands high communication skills, technological adeptness, and emphasizes the importance of dealing with patients and guarantors in a polite and positive manner. In an ever increasingly competitive healthcare marketplace, happy patients and optimal revenue are your keys to a successful future.
“In deciding to secure the services of Horizon, I have found their IT staff very knowledgeable and easily adaptable to our needs, quickly able to staff and train those on the project, very willing to ‘do it our way’ and ease of transition to start the project.”
- R. Walker, VCU Health System
HFM will expeditiously resource a project environment that addresses the particular areas of your business office that require additional staffing, technology and project management to obtain the optimal revenue your looking for.